It’s like a Tale of Two Cities – the Four Horsemen are involved in a couple of product pre-order campaigns running in parallel. On one side, they’re the design shop behind Mattel’s Mattycollector Club Eternia and Club Infinite Earths subscriptions for Masters of the Universe Classics and DC Universe Classics. On the other, they’re taking pre-orders for their own Gothitropolis Ravens line through the crowd-funding platform, Kickstarter.
As we’ve seen over the past week, folks from Mattel and the Four Horsemen are tearing their hair out over whether the Club Eternia and Club Infinite Earths subscriptions will hit the minimums needed to survive. Meanwhile, the Four Horsemen’s Ravens are flying high. Their Kickstarter campaign hit the funding target during its first week, and proceeded to blast through every stretch goal they started with and even a few more they had to put together along the way.
You might think it easy to dismiss the stark differences in the success of the campaigns as coming from collectors’ growing dislike of Mattel and their service partner Digital River. And while I see a fair amount of anecdotal evidence for Mattel-hate, I believe there are some clear differences in how they run their campaigns that is causing the Mattycollector subscription fallout. If the Mattycollector subs live to fill in product silhouettes again next year, here’s some things Mattel can learn from the Four Horsemen, to make the sign-up period less traumatic and uncertain.
Continue reading “Soapbox Sunday: Five Lessons Mattel Can Learn from the Four Horsemen”
